Cancellation & Refund Policy

Introduction

Harsh Care Foundation is a registered healthcare and social welfare NGO. Donations received through our website are utilized for healthcare support, education, food distribution, humanitarian activities, and welfare programs.

We deeply value every contribution made by donors and maintain transparency in all donation activities.

Donation Cancellation Policy

Donations once successfully processed are generally considered final and non-cancellable.

• Donors are requested to verify donation details before making payment.
• Incorrect donations due to technical or accidental errors may be reviewed individually.
• Cancellation requests must be submitted within a reasonable timeframe.

Refund Policy

Harsh Care Foundation may consider refund requests only in genuine cases such as duplicate transactions or technical payment failures.

• Refund approval is subject to internal verification.
• Approved refunds may take 7 to 15 working days to process.
• Refunds will be credited to the original payment method whenever possible.

Payment Gateway Issues

In case of failed transactions where payment is deducted but confirmation is not received, donors are advised to contact us immediately with payment details.

• Transaction ID
• Donation Amount
• Date & Time of Transaction
• Registered Mobile Number

Communication & Support

Our team is always available to assist donors regarding donation queries, technical issues, or refund-related concerns.

Contact Information

For cancellation or refund-related support, please contact us through the following details.

• Email: harshcarefoundation@gmail.com
• Phone: +91 7017082871
• Address: Agra, Uttar Pradesh, India